What is responsible gaming?
Responsible gaming means participating in gaming or betting activities in a mindful and controlled way. At db456, we believe that when every player approaches the game with the right mindset, gaming becomes an enjoyable leisure activity. However, when someone starts playing under pressure to win money or falls into addiction, gaming can quickly become harmful.
Db456's responsible gaming policy is built on three core pillars: Awareness, control, and support. We want every user to stay aware of their gaming habits, have the tools to stay in control, and receive the right support when they need it.
Gaming is entertainment. Losses are always a possibility — never chase them by placing more bets to win back what you've lost.
Why is responsible gaming important?
Online gaming is growing in popularity across Bangladesh, with millions of people turning to platforms like db456 for entertainment. However, for a small number of users, gaming can become a problem — especially for those under financial stress or dealing with mental health challenges.
Db456 is more than just an entertainment platform — we run a responsible business. That's why we consider it our ethical duty to support the long-term wellbeing of every user. Following responsible gaming principles means protecting yourself, protecting your family, and keeping gaming enjoyable for the long haul.
- Set a gaming budget in advance and stick to it
- Never bet with money you can't afford to lose
- Don't treat gaming as a source of income — it's entertainment
- Avoid placing bets out of anger or frustration after a loss
- Take regular breaks and spend time with family
db456 Protection Tools
Db456 provides several effective protection tools for its users, all manageable directly from your account settings:
Deposit Limit
Set a maximum deposit amount on a daily, weekly, or monthly basis. Reducing your limit takes effect immediately; increasing it requires a 7-day waiting period.
Loss Limit
Set in advance how much you can lose within a given period before your account is automatically locked.
Session Time Limit
Set a limit on how long you play in one session. Once that time is up, db456 will automatically log you out.
Cooling-Off Period
Take a temporary break from 24 hours up to 6 weeks. During this period, you will not be able to log in to your account.
Self-Exclusion
If you want to close your account for an extended period or permanently, choose this option. The support team will guide you through the entire process.
Reality Check
At regular intervals, db456 will remind you how long you've been playing and how much you've spent.
To access these protection tools, log in to your db456 account and go to "Account Settings > Responsible Gaming". The support team is available to help with any issues.
Signs of Problem Gaming
People often don't realise when their gaming habits have crossed into harmful territory. Watch out for these warning signs:
Financial Signs: Betting with money meant for bills or debt repayment, chasing losses by placing more bets, or borrowing from family and friends to keep playing.
Behavioural Signs: Unable to control your gaming, struggling to stop even when you try, lying to family about your gaming.
Emotional Signs: Feeling restless or irritable when you can't play, using gaming as an escape from stress or anxiety.
Social Signs: Gaming is affecting your work or studies, and damaging relationships with family or friends.
If you recognise even one of these signs in yourself, contact the db456 support team or use the self-exclusion tool. Asking for help isn't weakness — it's courage.
For Families & Guardians
Db456 cares about not just its users, but their families too. If someone close to you is showing signs of problematic gaming behaviour, here are some steps you can take:
- Speak calmly and offer support without placing blame
- Contact db456 Support to let us know your loved one needs help
- Encourage them to seek help from a professional counsellor
- Use parental control software on shared family devices
- Create opportunities for alternative entertainment at home
- Seek advice from a mental health professional if the problem becomes serious
Db456 strictly prohibits use by anyone under the age of 18. If you suspect a child or teenager is using this platform, please notify our support team immediately.
Check Yourself
Db456 has put together a simple self-assessment questionnaire for its users. Answer the following questions honestly:
- Do you frequently end up spending more than your set budget?
- Are you playing repeatedly to try to win back what you've lost?
- Are you being dishonest with family about your gaming?
- Have you tried to stop gaming but found you couldn't?
- Is gaming causing you to neglect work or family responsibilities?
If you answered "Yes" to two or more of the questions above, start using db456's protective tools or reach out to our support team. You're not alone — we're always here to help.
Where Can You Find Help?
Db456 believes that seeking help takes courage. If you feel you're losing control over your gaming, reach out through any of the options below:
- db456 Support: Reach our support team 24/7, 7 days a week — [email protected]
- Live Chat: Get instant support on the db456 website via the live chat option
- Self-Exclusion: Activate self-exclusion directly from your account settings
- Professional Support: Speak to a Mental Health Professional or Counselor
Any information you share with db456 is kept strictly confidential. Reaching out for help will have no negative impact on your account.